Last updated: September 14, 2026
Privacy Policy
Lumina Labs is a sole proprietorship and the legal business behind the Lumina Studios brand. Lumina Web is the web-services division of Lumina Studios.
In this Privacy Policy, “Lumina Labs,” “Lumina Studios,” “Lumina Web,” “we,” “us,” and “our” refer to the business and brands described above, as applicable.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with this website.
INFORMATION WE COLLECT
When you voluntarily contact us through this website, we may collect information such as:
Your name
Your email address
Your message
Information about your business, website, project, or requirements that you choose to provide
We may also receive limited technical information associated with the operation and security of the website, depending on the features and services enabled on the site.
Please do not submit passwords, payment-card information, government identification numbers, medical information, or other sensitive personal information through our website contact form.
HOW WE USE YOUR INFORMATION
We may use information you provide to:
Respond to enquiries and requests
Understand your project and requirements
Evaluate potential projects and determine whether our services are appropriate
Communicate with you about our services
Provide and manage services if you become a client
Maintain and improve our website and services
Prevent spam, abuse, fraud, or unauthorized activity
Protect the security and integrity of our systems
Comply with applicable legal and regulatory obligations
We use personal information only for purposes reasonably connected with the purposes described in this Privacy Policy or otherwise permitted or required by applicable law.
CONTACT FORMS & INFORMATION STORAGE
Our website uses Framer's native form functionality to collect enquiries.
When you submit our contact form, the information you provide may be transmitted through Framer and delivered to the email account configured by us to receive enquiries.
We also use Google Sheets to receive and organize contact-form submissions.
As a result, information submitted through our contact form may be processed or stored by:
FRAMER
In connection with website hosting and form functionality.
GOOGLE
In connection with the email and Google Sheets services we use to receive and manage enquiries.
These providers may process information according to their own privacy policies, terms, and applicable legal obligations.
ANALYTICS & COOKIES
We may use Framer's built-in analytics to understand general website activity and improve the performance and experience of the website.
We do not currently use:
Google Analytics
Google Tag Manager
Meta Pixel
Similar third-party advertising or marketing trackers
We may use or permit technologies that are necessary for the operation, security, functionality, or performance of the website.
If we introduce additional analytics, advertising, tracking, marketing, or similar technologies that materially change how personal information is collected or used, we may update this Privacy Policy and provide any additional notice or obtain any consent required by applicable law.
HOW WE SHARE INFORMATION
We do not sell, rent, or trade personal information collected through this website.
We may provide access to personal information to service providers where reasonably necessary to:
Host and operate the website
Receive and manage enquiries
Store or organize contact-form submissions
Provide services requested by you
Maintain website functionality and security
Prevent fraud, spam, abuse, or unauthorized activity
Comply with applicable law or lawful requests
We may also disclose information where required to do so by law, legal process, or a valid request from a competent authority.
We do not authorize service providers to use information submitted through our website for purposes unrelated to the services they provide to us, subject to their own applicable terms and privacy practices.
INTERNATIONAL PROCESSING
Some technology and service providers we use may process or store information in countries outside India.
For example, information submitted through our website may be processed through Framer or Google infrastructure located outside India.
Where applicable, we take reasonable steps to use service providers that maintain appropriate safeguards for personal information and to handle such processing in accordance with applicable law.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for:
Responding to enquiries
Managing prospective or existing client relationships
Providing requested services
Maintaining appropriate business and transaction records
Resolving disputes
Preventing fraud, abuse, or security incidents
Complying with legal or regulatory obligations
When personal information is no longer reasonably required for these purposes, we may delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and legitimate business requirements.
DATA SECURITY
We take reasonable technical and organizational measures appropriate to the circumstances to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect information, we cannot guarantee absolute security of information transmitted to or through the website.
YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights concerning your personal information, which may include requesting:
Access to your personal information
Correction of your personal information
Deletion of your personal information
Review or raising of concerns regarding how your information is processed
Where processing is based on consent and applicable law provides a right to withdraw that consent, you may contact us to request withdrawal.
You may submit a privacy-related request using the contact details provided below.
We may need to verify your identity or request additional information where reasonably necessary to protect personal information and prevent unauthorized requests.
Nothing in this Privacy Policy is intended to limit any mandatory rights available to you under applicable law.
THIRD-PARTY WEBSITES & SERVICES
Our website may contain links to websites, platforms, or services operated by third parties.
Those third parties operate independently from us and may have their own privacy policies, terms, and data practices.
We are not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.
We recommend reviewing the applicable policies of third-party services before providing them with personal information.
CHILDREN'S PRIVACY
This website is intended for business and professional audiences and is not directed toward children.
We do not knowingly request or intentionally collect personal information from children through this website.
If you believe that a child has provided personal information to us through the website, please contact us so that we can review the matter and take appropriate action where required.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our:
Business